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Unified Communications is the convergence of communication applications across different platforms and methods, delivering simpler business communications.

Unified Communications pulls together several communication systems or models including unified messaging, collaboration, and interaction systems; real-time and near real-time communications; and transactional applications.

Unified messaging focuses on allowing users to access voice, e-mail, fax and other mixed media from a single mailbox independent of the access device.

Multimedia services include messages of mixed media types such as video, sound clips, and pictures, and include communication via Instant Messaging (IM).

Collaboration and interaction systems consist of applications like calendaring, scheduling, workflow, integrated voice response (IVR), and other enterprise applications that help individuals and workgroups communicate efficiently.

Unified has been delivering converged voice and data communications solutions for over eight years. Successful Unified Communication solutions require a correctly built communication platform and the integration of the platform with the applications is critical. Unified has the right credentials and capabilities to deliver our customers Unified Communication solutions.

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